from ... Melandri and Laverty
Saturday 15 April: Marco Melandri and Eugene Laverty visit Yamaha Motor Europe (YME) headquarters in Amsterdam en route to Assen.
The guys, together with their respective partners, were welcomed on
arrival by an enthusiastic group of YME management and staff and
immediately were made to feel part of the large family.
In honour of their guests, YME organized a guided tour of the warehouse
which stocks over 110,000 parts and accessories. The group had the
opportunity to witness from behind the scenes the daily management of
the complex order taking process and experience firsthand the mechanism
behind the management of over 20,000 parts-orders that are handled and
then forwarded to Yamaha dealers all over Europe on a weekly basis.
Curious by the precision of the robot in selecting the requested items
the Yamaha WSB riders jumped at the chance to initiate a Q and A
session. The warehouse machines generally run non-stop for 17 hours a
day, but on this special occasion all operations were paused for 20
minutes so the staff could dedicate their undivided attention to their
guests. Satisfied with their newly found knowledge of the efficient
warehouse, Marco and Eugene resigned to the main building where they
partook in an autograph session and a prize giving draw. Several
fortunate Yamaha staff members became proud owners of original signed
racing gear from the 2011 Yamaha WSB riders.
Marco Melandri: "YME did a very good job on Wednesday. Manuela and I had fun! It was
good to get the opportunity to see how the entire YME structure works, I
had no idea how complex it could be and the staff took the time to
explain the process to us. It was also interesting to meet the "robot”
and see him in action, selecting the items to be distributed!”
Eugene Laverty: "Pippa and I had a great day in YME. Everyone was very friendly and
welcoming to us. The tour was an education.It was nice to meet everyone
behind the scenes who we never have the opportunity to meet at the track
but play an important role in Yamaha.I wasn’t aware of how the whole
distribution process worked and didn’t realise the quantity of parts
that get distributed every week. Curiosity got the best of us and we
asked plenty of questions!"
Copy and photo courtesy of Yamaha Motor Europe N.V.